Male compression fitting8/29/2023 ![]() ![]() Warranties must be handled directly with ProMeth and not its dealers. ![]() Warranty must be filed within 3 years from date of purchase for kits/systems and within 90 days for purchase of parts.You are the original purchaser and can provide dated proof of purchase.1 year warranty on purchase of individual components/parts.3 year warranty on purchase of systems/kits.If any ProMeth product is determined defective, buyer’s exclusive remedy is limited in value to the sale price of the good. ProMeth will at its sole discretion return, repair or replace the product while notifying the customer of its findings. ProMeth will evaluate the product to determine if the failure resulted from a defect or from abuse, improper installation, misapplication or alteration. ProMeth will notify you by phone and or email letting you know that we have received your warrantied parts and that they were received in acceptable condition for return and warranty evaluation. RMA# on the outside of the box Dated proof of purchase Name, phone number, email, address, reason for return. Mail your warrantied part(s) to the address below. Call customer service at (801) 447-2559 to discuss the problem, possible solutions and if warranty return deemed necessary obtain a Return Merchandise Authorization (RMA). If you believe you have received a defective part or experienced a part failure that should be covered under warranty, please follow the steps below. All ProMeth water methanol injection parts/components sold individually are warranted free from defects in materials and workmanship for a period of 1 year from the original date of purchase. All ProMeth water methanol injection systems/kits are warranted free from defects in materials and workmanship for a period of 3 years from the original date of purchase. ProMeth is a company built on providing high quality water methanol injection products. Unauthorized returns are not accepted and will be returned to customer.Original shipping charges are non-refundable.We are not responsible for loss or damaged goods being returned.No returns on build-to-suit orders (custom configured orders).Items are unused in original packaging.All returns must be authorized before returning an item.The items were purchased new from ProMeth or authorized ProMeth dealer.You are the original purchaser and can provide proof of purchase.Returns must be handled directly with ProMeth and or dealers.Returns must be filed within 30 days of receiving product.At that time we will allow you to determine your choice of refund, exchange or store credit. Once we receive the item(s) we will contact you by phone and or email letting you know we not only received your returned goods but that they are in acceptable condition for return. ![]() Mail your item(s) along with your RMA, original receipt and contact info (Name, phone number, email, address, and reason for return) to the address below. Call customer service at (801) 447-2559 to receive a RMA (Return Merchandise Authorization). ![]() If you are not completely satisfied with a product that you have purchased from ProMeth, you may return the new, unused part within 30 days from the purchase date for a refund, exchange or store credit. ProMeth is a company built on Customer Satisfaction and Service. ![]()
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